No. But Mavis Design will assist you by redirecting you to your nearest authorized dealer.

Yes. Mavis Design does provide custom made service to every customer.

Mavis Design does double webbing for all our sofas and for 3-seater sofas; an additional leg will be added in the middle below the sofa to prevent sagging.

For local customers, Mavis Design deliver within 7-14 working days. For overseas customers, the furniture would be delivered within 45 working days.

Mavis Design uses Meranti wood or kiln-dried solid wood frame and only materials which are in good condition will be used for productions.

Mavis Design has a few types of materials and selections, which are either in high-density foam, latex or goose down.

Mavis Design's goose down supplier has obtained Veterinary Certificate.

Yes, Mavis Design is very concerned about the quality of the materials Mavis Design use. Most of Mavis Design's suppliers are ISO certified, and every material purchased by Mavis Design will go through and pass Quality Control, which is checked by either Mavis Design's suppliers or by Mavis Design's very own staff.

Mavis Design only provides warranty to customers in Malaysia.

• Lifetime warranty to Wooden Frames & Exposed Frame against splitting, cracking and breakage (does not cover improper care, abnormal use, unauthorized alterations and accidents)

• 5 years warranty to seat foam against loss of resilience under normal household condition.

• 1 year warranty to fabrics against defective materials and workmanship under normal care and use. (only apply to fabric furniture)

Mavis Design uses 3 grades of leather, leather semi aniline, thick leather and cowhide corrected grain.

Mavis Design uses leather produced by main leather producers from Italy and Brazil.

• Do not place leather furniture right next to heating elements.

• Avoid exposing leather furniture to direct sunshine.

• Do not rub the stain, only dab with a dry clean absorbent cloth.

• Never use aggressive agent (eg. detergent, stain remover, turpentine etc).

• Vacuum clean the leather regularly with clean brush.

• Remove dirt and dust with a damp cloth and then apply with leather care oil.

Mavis Design uses materials like cotton, polyester, rayon, chenille, viscose, or acrylic. The difference of each type of fabric is the composition of the above materials to make the fabric.

Mavis Design's fabric is from Italy, Belgium, Germany, India and Taiwan.

• Vacuum upholstery to keep fabric looking fresh.

• To maintain sofa appearance, sofa should be professionally cleaned every few years.

• Avoid exposing fabric furniture to direct sunshine.

• Rotate cushions and pillows regularly to redistribute wear.

• Plump up cushions to help retain their softness.

• Use only quality cleaning products which are made specifically for upholstery fabric.